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Poste Italiane and Postepay Fined €12.5 Million: A GDPR Wake-Up Call for Every Company

NakedPact Editorial Committee
Reviewer: Carmelo G.
Comitato Editoriale NakedPact
July 17, 2026
10 min read
Poste Italiane and Postepay Fined €12.5 Million: A GDPR Wake-Up Call for Every Company

Imagine getting a €12.5 million parking ticket. That’s what happened to Poste Italiane and Postepay, but instead of a parking violation, they forgot to read the fine print of privacy laws. Italy’s Garante per la protezione dei dati personali handed down this eye-watering penalty for multiple GDPR breaches, setting a precedent that every company handling personal data should take seriously.

What Did Poste Italiane and Postepay Do Wrong?

According to the Garante, the violations go beyond a simple oversight. The companies failed to implement adequate security measures, improperly handled customer consent, and didn’t comply with data retention principles. Think of it like leaving your front door wide open and then wondering why someone walked off with your TV.

In addition, they processed personal data without a valid legal basis and didn’t properly inform users about how their information was used. Oops. That’s a big no-no under Article 5 and 6 of the GDPR.

Poste Italiane and Postepay violated GDPR principles including lack of data minimization, insufficient security measures, and failure to obtain valid consent for marketing purposes. The fines amount to over €12.5 million combined.

Lessons for Your Business

Reading the GDPR is about as fun as watching paint dry, but ignoring it costs a lot more than a new paint job. Here are three takeaways:

  • Security first: If your data security is weaker than a password123, you’re asking for trouble.
  • Consent is king: Don’t assume you have permission to use people’s data. Get clear, explicit consent.
  • Clean house: Regularly delete data you no longer need. Hoarding is for squirrels, not data processors.

Want to dive deeper into the GDPR? Check out the official regulation at EUR-Lex.

FAQ

What specific laws did Poste Italiane and Postepay violate?

They violated several GDPR articles, including Article 5 (principles), Article 6 (lawfulness of processing), Article 13 (information obligations), and Article 32 (security of processing).

How does this fine affect other companies?

It serves as a stark warning that regulators are cracking down on privacy violations. Companies must prioritize GDPR compliance or risk similar penalties.

What should a company do if it faces a similar investigation?

Immediately review data protection policies, conduct a Data Protection Impact Assessment (DPIA), and cooperate with the supervisory authority. Consider hiring a DPO.

GDPR Compliance Checklist

  • Implement data encryption & access controls
  • Obtain explicit consent for processing
  • Conduct regular Data Protection Impact Assessments
  • Delete outdated personal data
  • Appoint a Data Protection Officer
  • Provide clear privacy notices

Click the checkboxes? Unfortunately, pure CSS can't handle clicks, but you can mentally check off your progress!

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NakedPact Editorial Committee

Article created by the NakedPact editorial team. Our mission is to analyze, simplify, and expose unfair terms and hidden risks in everyday contracts to protect citizens and consumers.

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